Page 3 overview of cisco 7962 ip phone line or speed dial buttons opens a new line, speed dials the number on the lcd screen or ends a call. The xml ring files use the following tag definitions. I was given a 7962 which has 6 hard buttons for lines. Cisco uc phone 9951, white, arabic keypad, std hs, camera cp9951wack9 cisco unified ip phone 9951, charcoal, standard handset configurable with camera and jawbone icon.
Thefollowingtabledescribesthebuttonsandhardwareonthephones. Cisco unified ip phone 7962g product specifications specification description. Cisco 7962 phone is used to connect directly to the corporate ip telephony network. I have a client with the screen sometimes not showing a softkey transfer button when calls are answered. The first tech gave me some instructions for the 7940 which appears to be configurable from the phone, or web interface, the 7961s are not. Step 4 choose ip phones cisco unified ip phones 7900 series. Cisco ip phone cheat sheet walters state community college. Internet low bitrate codec ilbc support for use in lossy networks highresolution grayscale display for easy use of cisco unified communications.
The cisco unified ip phone 7962g and 7942g models r equire one of the following releases at minimum. This pdf user guide demonstrates the basic calling features of the cisco unified ip phone. Highfidelity wideband audio for lifelike conversations. The manufacturer of the system we are using is cisco systems. Cisco 7960 sccp to sip firmware upgrade without cucm.
You must have adobe acrobat reader to view and print pdf files. Encrypted configuration files provisioning and manufacturing. It is intended to meet the needs of managers and administrative assistants. This downloadable version of cisco ip phone 7962 user manual will let you to adapt the tutorial as per some exact features that this company uses. This guide provides phone operating instructions, and feature descriptions for the cisco unified ip phone multiline models 7942g and 7962g. Using the device type dropdown select cisco remote phone vpn enabled 5. Cisco unified ip phone 7975g, 7965g, 7962g, 7945g and. The second tech just pointed me at the generic voip phone config. Cisco has the sip phone image available to the public at ftp also make sure your device firmware version is 8.
The cisco 7962 is the headed module, which demonstrates some amazing features in phone 7962 from cisco. You can locate phone guides and other documents listed in this table on the web. The cisco unified ip phone 7962g figure 1 is a fullfeatured ip phone with. Cisco unified ip phones 7942g and 7962g user guide for. The cisco ip phone 7962 has six line or speed dial buttons and the 7942 has two. Cisco ip phone 8841, 8851, and 8861 user guide for cisco unified communications manager 10. Lcd display time, date, phone number, caller id, linecall status, soft key tables and graphics. Language support builtin support for more than 30 languages dependent on cisco unified communications manager version. The cisco unified ip phones 7962g, 7942g, 7961g, 7961gge gigabit ethernet version, 7941g, and 7941gge gigabit ethernet version are fullfeature telephones that provide voice communication over an internet protocol ip network. Cisco ip phone 7942 and 7962 user guide 1 programmable buttons depending on configuration, programmable buttons provide access to.
This article will walk users through the process of troubleshooting a cisco 7942 or 7962 vpn enabled phone. Physical description name description 1 line or speeddial button opens new line, speeddials phone number, or ends call. Featuring six programmable buttons, four soft keys, and a large grayscale pixel display. When forwarded calls are answered, the screen does not show a. Resetting cisco 7941, 7942 7945, 7961, 7962, 7965, 7970, 7975 ip phones examples here option 1. Certain files are necessary for the proper operation of a cisco ip phone or analog device so that it can register successfully with a cisco unified communications call control device.
The cisco unified ip phone 7962g supports one to six lines and the cisco unified ip. Cisco unified ip phone 7962g and 7942g phone guide for cisco unified communications manager 6. Ring files contain two fields, displayname and filename, which are required for each phone ring type. Page 1 cisco ip phone 7962 user guide university of winnipeg 515 portage ave, winnipeg february 2011. Cisco unified ip phone 7962g and 7942g phone guide for cisco unified communications. Configuring sip ip telephony using avaya sip enablement.
The 7942g has two lines and the 7962g has six lines. Accessing cisco unified ip phone 7900 series elearning tutorials 2. Reviewed in the united states on february 20, 2014. Cisco ip phone 7962 user guide and datasheet cisco user. Cisco ip phone 7821, 7841, and 7861 user guide for cisco unified communications manager 10. Cisco 7962g cp7962g the cisco 7962g is designed to fit the needs of managers or administrative assistants. These files are not installed on the cisco router and must be installed from an external source. I have a cisco ip phone 7942 the phone need to download a firmware, because it is stuck in cisco logo but nothing happenthe phone tried with a cucm of the company,i dont have access.
Cisco unified ip phone 7941g, 7941gge, 7942g, 7961g, 7961gge, and 7962g administration guide for cisco unified communications manager 9. Cisco unified the view call history ip 7962g phones quick. Fill out all required fields according to the specifics of the phone that you are setting up. Cisco unified ip phone 7962g and 7942g phone guide and. To access messages from an ip directories, settings. Cisco ip phone 8841, 8851, and 8861 user guide for cisco. Checklist for installing the cisco unified ip phone 7962g and 7942g 121. Voice over ip is a set of technologies that uses a highspeed network connection to send your voice as packets of information versus using an analog signal over a traditional phone line. Cisco unified ip phone 7902g for cisco unified callmanager 5. Hortonville area school district technology support. The cisco unified ip phone 7962g is a fullfeatured ip phone with speakerphone and handset designed for wideband audio.
Hello ttrovato 1, here are some links where you will be able to find the information about the conference ip phone 7937g. Overview table 3 gives a summary of the features available on cisco unified ip phones. So our company just moved from an ancient nec phone system to cisco ip. Select either user phone or common area phone under device purpose depending on the intended use of the phone. Eference cisco unified ip phone 7962g and 7942g for cisco unified communications manager 7. Overview of cisco 7962 ip phone 1 line or speed dial buttons opens a new line, speed dials the number on the lcd screen or ends a call. User guide for cisco uc phone 7937 cisco community. Logitech is the first and only company to develop a new way. Cisco catalyst 3560 is an ideal access layer switch for small enterprise lan access or branch office environments. Communications manager, many of the tasks in this manual require familiarity with cisco unified. Proof of this is the sip logo in the upper right corner of the phones screen.
The cisco unified ip phone 7962g figure 1 is a fullfeatured ip phone with speakerphone and handset designed for wideband audio. Deleting the trust list itl file from cisco 7941 and. It also combines the both 10100 and poe configurations for maximum productivity and investment protection while enabling the deployment. The setup will most likely be done by your corporate system administrator. These applications use the network as the platform to enhance comparative advantage by accelerating decision time and reducing transaction. Other information regarding quantities, features, condition, configuration, etc. Cisco ip phone 8800 series multiplatform phones for thirdparty uc asaservice partners multimedia applications for cisco ip phones analog telephone adaptors and accessories whether you are new to the cisco ip phone portfolio, or are an existing customer having purchased cisco phones before, table 1 can assist you in.
Cisco unified communications manager express version 7. Cisco 7962 manual user guide for cisco 7962 ip phone users. Installing cisco ip phone firmware and xml configuration files. We sell and install telephone systems throughout the. In this video we describe the basic features of the cisco ip phone 7962 on a cisco uc500 phone system.
Cisco unified ip phone 7962g and 7942g administration guide for. This involves setting up a tftp server on your pc, and taking a look at what files the phone is actually asking for. Goal the purpose of this article is to help users understand how to troubleshoot a cisco 7942 or 7962 vpn enabled phone and educate on how these phones are configured and connect. Cisco unified ip phone 7962g and 7942g phone guide for cisc o unified communications manager 7. Step 6 to download the firmware for cisco unified ip phone 7975g, 7965g, 7962g, 7945g, or 7942g click one of the following hyperlinks and follow the prompts. Cisco unified the ip 7962g phones quick reference guide place a call use one of the following methods to place a call.
Quick refrence cisco ip 7962 series concordia university. Cisco ip phone 7821, 7841, and 7861 user guide for cisco. Cisco unified ip phones 7942g and 7962g user guide for cisco. Cisco unified ip phone 7941g, 7941gge, 7942g, 7961g. Cisco 3560 is a line of fixed configuration, enterprise class switches that include ieee 802. Look at the section titled understanding buttons and hardware. The cisco ip phone attempts to contact the first call processing server the primary. Ip phone users who are already familiar with their phones.
What cisco unified communications manager release i s required for the cisco unified ip phone 7962g and 7942g models. Configuring cisco phone for vpn calltower solutions center. Name description 1 line or speeddial button opens new line, speeddials phone number, or ends call. Program buttons from the expert community at experts exchange. Trouble occurs when one user forwards calls to reception. Cp7962g datasheet pdf view and download cisco cpg datasheet online.
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